Frequently Asked Questions

Consigning

How does consignment work?

Bring in your gently used, on-trend clothing, shoes, and handbags. Our team carefully reviews each item and selects pieces that fit our boutique's current inventory needs and quality standards. Once accepted, your items are displayed for sale in our store.

What items do you accept?

We look for current styles in excellent condition, including women's clothing, shoes, handbags, high-end kid's clothes (Newborn-4T), and name brand men's clothing. Items should be clean, free of stains, odors, excessive wear, and damage.

Do I need an appointment to consign?

Walk-ins are welcome during designated consignment hours. If you would like items returned to you that we are not able to accept, please allot time to hang out while we look through your items. There is plenty for you to browse while you wait! Due to limited space, we cannot hold your returned items. 

How do I prepare my items?

Please bring items freshly cleaned, on hangers, and ready for review. We reserve the right to decline items that do not meet our quality standards.

What brands do you accept?

We accept a variety of brands, from popular contemporary labels to designer pieces. Our focus is on quality, condition, style, and customer demand. Items must be in-style, in-season, and wrinkle/stain/blemish free. We typically do not accept Walmart, Target, Old Navy, and others due to our limited space. 

How long will my items be on the sales floor?

Consignment periods typically last 60 days. Any unsold items at the end of the consignment period become property of Sweet Ettalee Boutique. If you would like to pick up your unsold items, please do so before the consignment period is completed. 

Earnings & Payments

How much will I earn?

Consignors receive a percentage of the final selling price. Payout percentages are 50/50 based on the price the item sells for.

When do I get paid?

Consignor balances are available after items sell and can be redeemed as store credit or check. You will need to contact the store to request a payout.

How can I check my account balance?

You can view your account balance by contacting the store at (251) 300-4035.

Shopping

Do you carry new merchandise?

Yes! We offer a curated mix of upscale consignment and new boutique merchandise, giving you the best of both worlds. You can shop these items both in-store and online!

How often do you get new inventory?

New arrivals are added daily, so every visit offers something new to discover.

Do you offer gift cards?

Yes! Gift cards are available in-store and make the perfect gift for any fashion lover.

Returns & Exchanges

What is your return policy?

Due to the nature of consignment, all consignment sales are final. New boutique clothing may be eligible for exchange or store credit within 15 days with a receipt and tags attached. This excludes gifts, jewelry, and sale items.

Can I place items on hold?

We are not able to place items on hold longer than the end of the business day. We have to look out for our consignors and want to make sure their items have a fair chance to sell to everyone.

General Questions

Why shop consignment?

Shopping consignment allows you to find unique, high-quality pieces at a fraction of retail prices while supporting sustainable fashion practices.

How can I stay updated on new arrivals and events?

Follow us on social media and subscribe to our email list for new arrivals, special promotions, and upcoming events.

Do you host special shopping events?

Yes! We frequently host sales, VIP shopping events, seasonal launches, and community gatherings. Be sure to follow us for announcements.